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Frequently Asked Questions


Dear Future Me offers beautiful, secure time capsules designed to store your personal
letters, memories, and keepsakes. We safely hold your capsule and deliver it to you (or your
chosen recipient) at a future date — 1, 5, or 10 years later.


You can include:


• Handwritten letters
• Memories
• Messages – to your loved ones or yourself!
• Printed photos
• Drawings
• Quotes, poems, dreams
• Small flat keepsakes (like ticket stubs)
• Anything you like!

🚫Please do not include cash, electronics, liquids, perishables, batteries.


Yes.
For safety and storage compliance, every capsule must include a completed Declaration
Form listing the items inside.
Any undeclared items may be removed and returned to you at your expense.


Once your capsule is sealed and stored, it can be accessed or returned early.
However, you will not receive any refund.


We store all capsules in a secure, climate-controlled facility with annual check-ins.
We also maintain business and bailee insurance, although no storage method is completely
risk-free (e.g., natural disasters).


It’s your responsibility to update your delivery address and contact information if you move
before your scheduled delivery date.
We will email annual reminders to help keep your details current


If we are unable to contact you or your next of kin for 12 months after the scheduled
delivery date, the capsule contents may be respectfully auctioned, and proceeds donated to
charity.



In the unlikely event of business closure, all capsules will be returned early to the last known
recipient address.


• Time capsule products: Due to their sentimental nature, capsules are nonrefundable once shipped, unless damaged or defective on arrival.


We are deeply committed to making a positive impact.
10% of our annual profits are donated to charitable organizations, with 5% specifically
supporting Alzheimer’s charities — helping protect memories for those facing memory loss.


When you create your capsule, you are also helping others preserve their stories.